• Lobby, Hotel Tower 1
    Daily: 10am – 10.30pm

  • The Shoppes, B1 (above Sampan Rides)
    Daily: 10am – 11pm

  • The Shoppes, B2 (near Digital Light Canvas)
    Daily: 10am – 11pm

FREQUENTLY ASKED QUESTIONS

Only tourists not working or residing in Singapore, who are holders of the following Mastercards issued in Asia Pacific and Mainland China, are eligible to participate in this offer:

Mastercard World or World Elite cardholders can receive a Elite tier membership with privileges.

Mastercard Platinum or Titanium cardholders can receive a Prestige tier membership with privileges.

Present your Mastercard card at any Sands LifeStyle counter to upgrade your Sands LifeStyle membership accordingly.

Complimentary tier upgrade for Third Party Partners may be redeemed once per membership account. For example, Mastercard cardholders who have redeemed an Elite upgrade offer before will not be eligible for another Mastercard or other Third Party Partners card tier upgrade.

For cardholders who received a 3-month membership upgrade:

Accumulate spending of more than S$15,000 for Elite tier and S$1,500 for Prestige tier with your membership card within the first 3 months to maintain your membership status for another 9 months, enjoying a total of 12 months membership benefits.

If the spending criteria is not met within the first 3 months of membership, your membership status will be downgraded to Prestige or LifeStyle accordingly based on your last 12-month spending or from the day of signing up the membership (whichever is longer).

You will need to present either your physical membership card or e-card to enjoy the benefits.

No, the membership card and the benefits are not transferrable. PIN and identity verification are required when you use your membership card at participating outlets.

Visit any Sands LifeStyle Counter for assistance and to get a replacement card.

You may speak to the hosts at Sands LifeStyle Counters, call the Sands LifeStyle 24-hour hotline at +65 6688 8981 or email SandsLifeStyle@MarinaBaySands.com.

Complimentary Elite tier upgrade for Sands Alliance may be redeemed once per membership account. For example, Mastercard cardholders who have redeemed an Elite upgrade offer before will not be eligible for another Mastercard or UnionPay cardholder card tier upgrade.

To qualify for a Prestige Upgrade, you can make purchases at any outlet. The process for upgrading depends on whether the outlet is Sands Outlets:

Sands Outlets:

  • Present your membership card upon purchasing, spending at these stores is automatically recorded on your Sands Lifestyle membership. You do not need to present a receipt. Simply visit the Sands Lifestyle counter to enjoy your upgrade.

Non-Participating Outlets:

  • You must present the receipt from the same day’s purchase at the Retail Concierge Counter. Once verified, proceed to the Sands Lifestyle counter to enjoy your upgrade.

Retail Concierge Counter Locations:

  • Near Sands Expo & Convention Center, open daily from 10:30 AM to 11:00 PM.
  • L1-80, near Black Tap Craft Burgers & Beer, open daily from 10:30 AM to 9:00 PM.

*Mastercard Platinum/Titanium cardholders enjoy a 3-month Sands LifeStyle – Prestige tier membership

 

 

 

TERMS & CONDITIONS

  • Promotion is valid till 30 Jun 2025.
  • All discretionary upgrades to Sands LifeStyle Prestige tier will require members to make a same calendar day min. spend before qualifying for complimentary upgrade.
  • Payment for the Qualifying Spend may be made with cash, NETS, credit or debit card, funds transfer service, online payment platform or digital payment system but not via a Resort Dollars redemption.
  • The membership upgrade will be valid for 3 months upon successful redemption date. Membership extension will be granted if spending criteria is met.
  • Full-day parking benefits are limited to cardholders enjoying the Elite membership upgrade and is limited to a maximum of 10 redemptions per month. Cardholders enjoying the Prestige membership can redeem for parking privileges from as low as $4 Resort Dollars with any minimum spending using their Sands LifeStyle card.
  • This promotion is valid for a one-time redemption per member. Members who have redeemed an Elite/Prestige upgrade offer under Sands Alliance will not be eligible for another.

Other Terms and Conditions apply.