Yes, you can start using the membership card by earning and redeeming at our participating outlets. Please remember to present your membership card before payment.

You may contact our Sands LifeStyle hotline at +65 6688 8981 to deactivate your membership card.

For damaged card, you may approach any Sands LifeStyle counter with your physical ID for a card replacement. No fees will be charged for card replacement.

You may check your account details or update your personal particulars through our Sands LifeStyle website, Sands LifeStyle kiosk, and our mobile app. If you require more information, please approach any of our Sands LifeStyle counter for assistance.

Resort Dollars are valid for 12 months from the date earned. Expiry of dollar is based on first in first out basis.

You may check your dollar status through

• Sands LifeStyle website,
• Sands LifeStyle mobile application
• Call our call centre at +65 6688 8981
• Visit Sands LifeStyle kiosks
• Visit Sands LifeStyle counters

Individuals who are (i) not employed by Marina Bay Sands; (ii) aged 18 and above are eligible to apply for membership in the Programme.

Any Sands LifeStyle counter at Marina Bay Sands. Present your NRIC or passport when collecting your physical card at the following counters:

Sands LifeStyle Counters

Lobby, Hotel Tower 1
Daily: 10am – 10.30pm

The Shoppes, B1 (above Sampan Rides)
Daily: 10am – 11pm

The Shoppes, B2 (near Digital Light Canvas)
Daily: 10am – 11pm

You may use either your e-card or physical card to earn Resort Dollars and enjoy discounts.

If you have verified your mobile number or email address, you will be able to use your Sands LifeStyle e-Card for both earnings and redemptions at over 250 Sands participating outlets. 

If you have not verified both mobile number and email address, there will be a $100 redemption limit. To have unrestricted redemption limit, you will have to perform either one of the following:

• Perform verification of Mobile Number or Email Address (can be done through Mobile App)
• Approach any Sands LifeStyle counter to complete the sign up.

Yes, you may do so. To collect your physical card, please approach any Sands LifeStyle counter and present your NRIC or passport for verification.

No, it is non-transferable and it must be utilised only by the account holder.

For Sands LifeStyle - Prestige card tier, spend S$5,000 nett annually to qualify.

For Sands LifeStyle - Elite card tier, spend S$50,000 nett annually to qualify.

For Sands LifeStyle - Paiza card tier, spend S$500,000 nett annually to qualify.

Take the fast track to upgrade your Sands LifeStyle membership to the Prestige or Elite tier and unlock greater benefits! Find out more here.

Resort Dollars can be used at all participating shops, restaurants, entertainments, attractions, hotel, and spa at Marina Bay Sands.

Present either the physical card or e-card upon check-in or check-out. It will take up to 48 hours after check-out to receive the Resort Dollars.

We do not allow retroactive crediting of rewards. All patrons are reminded to present their membership card or e-card upon payment to enjoy the earnings.

Yes, Resort Dollars can be earned from payment made by Cash/Card. No earnings will be awarded for payments made by Resort Dollars redemption.

You may put in your request at our Sands LifeStyle counter and the request will be reviewed.

Prestige members may redeem one parking ticket at exclusive rate at $4 Resort Dollars per ticket per day only on the Marina Bay Sands mobile app. Elite and Paiza members may redeem one complimentary parking ticket per day. A same calendar day spend is required across all membership tiers (except Paiza) for redemption of parking privileges.

Spend refers to purchases where payment is made using cash, NETS, credit or debit card and excludes Reward Dollars redemptions. For spend at non-participating Sands Outlet, please present your same-day receipt at selected Retail Concierge counter to qualify. For parking redemptions past midnight where a new calendar day's spend is required, select stalls at Rasapura Masters (B2-50) are open 24 hours for spend accumulation. Redemption of Resort Dollars is final. There will be no refund of Resort Dollars once the redemption is completed.

For vehicles with Singapore-registered in-vehicle unit (IU) installed,

• Enjoy SEAMLESS PARKING EXPERIENCE during exit by registering your vehicle via Marina Bay Sands Mobile App BEFORE redeeming your self-parking privilege.
• If you have not registered your vehicle before redeeming your self-parking privilege, please follow the steps below.

1. Remove your cash card from your IU device before driving to the gantry.
2. Tap or insert your physical membership card into the card reader at the exit gantry.

For vehicles without Singapore-registered in-vehicle unit (IU) installed,

• Tap or insert your physical membership card into the card reader at the exit gantry.
• Tap your Auto Pass/NETS Flashpay card on the card reader at the exit gantry.

Resort Dollars earnings are not allowed for online purchased tickets or items.

To enjoy the discount, you will need to proceed to our box office to purchase the tickets. Discounts are applicable for certain shows only.

You may redeem your complimentary attraction tickets on the Marina Bay Sands mobile app. 

Visit our website or download Marina Bay Sands mobile app to view the list of Sands participating outlets.

You may reset your PIN on the Sands LifeStyle website or mobile application. For mobile application, you will need to select your date of birth and you may choose to receive your OTP via email or mobile number registered under your account. Once you have successfully logged in , you will be able to reset your PIN.

Alternatively, you can reset your PIN at any Sands LifeStyle counters.