The terms and conditions hereunder (“General T&Cs”) and any other applicable specific terms and conditions relevant to this Promotion (“Other T&Cs”) which can be accessed here:  https://www.marinabaysands.com/sands-lifestyle/terms-and-conditions.html, together with any amendments as may be made from time to time, shall form a legal agreement between Marina Bay Sands Pte. Ltd. (“MBS”) and you. By participating in this Promotion, you confirm that you have read, understood and agree to be bound by the General T&Cs and Other T&Cs (collectively, the “Rules”). In the event of any conflict or inconsistency between these General T&Cs and the Other T&Cs, the Other T&Cs will prevail followed by the General T&Cs.

The period of this Promotion will be from 1 Nov – 30 Nov 2024 (“Promotion Period”) except on 11 Nov and 29 Nov. This Promotion will expire at the end of the Promotion Period at which time, no further participation in this Promotion will be permitted.

a) To be eligible to participate in the Promotion, the following requirements must be fulfilled:

i. You must be a Sands LifeStyle (“SL”) Member (“SL Member”), in good standing and be eighteen (18) years of age or older. If you are not an existing SL member, you can sign up for membership through the MBS App or at any SL counters located in MBS’ premises (“SL Counters”) or on MBS’ website (https://www.marinabaysands.com/sands-lifestyle/sign-up.aspx)

ii. You must present your SL membership cards and utilize your Mastercard Credit Card or Debit Card or Mastercard mobile or online payment,  as the mode of payment, in-person, at any Sands Participating Outlets within MBS, listed at https://www.marinabaysands.com/sands-lifestyle/members-perks.html#shopping (“Participating Outlets”) at the time of purchase;

iii. To redeem the Voucher at the Redemption Venue, the SL Member must present the valid and original transaction slip(s), their original Mastercard Debit or Credit card used to make the purchase(s), a physical or digital version (e-Card) of the Sands LifeStyle membership card, as well as any identification as reasonably requested by the MBS employee at the Redemption Venue;

iv. Not fall within any of the following categories of persons: (a) advertising agencies (and affiliates) of MBS; (b) employees of MBS tenanted retailers managing transactions; and

v. Satisfy any other eligibility criteria (“Qualifying Participant”).

b) If you are not a Qualifying Participant and have participated in this Promotion, MBS reserves the right to disqualify your participation as well as seek the return of any payment, award, or prize (including such payment, award or prizes credited to any of your membership accounts with MBS) from you.

c) MBS further reserves the right to disqualify your participation in this Promotion if:

i. you have cheated or committed a fraud;

ii. tampered or attempted to tamper with the entry process/operation of this Promotion;

iii. manipulated or attempted to manipulate the operation of this Promotion; or

iv. your conduct is in breach of the Rules including providing false information (such as fake accounts, personas or photos) or deliberately withholding information.

Qualifying Participants who meet an accumulated minimum spend of S$5,000 (before applicable taxes), in a single receipt or in up to 3 combined receipts, on the same day (“Minimum Spend”) at any of the Participating Outlets within the applicable Promotion Period will qualify to receive an exchange voucher for 1 pair of Twins concert tickets on 29 Dec 2024 (“Voucher”), subject always to the availability of the Vouchers.  

The following terms shall apply to the redemption of the Voucher:

           i.            To redeem the Voucher at the Redemption Venue, each SL Member must present the valid and original transaction slip(s), the original Mastercard Debit or Credit card used to make the purchase(s), a physical or digital version (e-Card) of their Sands LifeStyle membership card, as well as any identification as reasonably requested by the MBS employee;

           ii.            Each SL Member may only make one redemption a day. As there are limited redemptions throughout the Promotion Period, the redemptions of the Vouchers will only be available on a first-come-first-served basis;

           iii.            Redemptions must be carried out in-person by the Mastercard cardholder;

           iv.            To attend the concert, the SL Member would need to exchange the Voucher for 1 pair of Twins concert tickets (“Concert Tickets”), on the date of the concert, at the concert’s ticket collection point and will also need to present their Sands LifeStyle membership card at the ticket collection point;

           v.            In the event the SL Member returns his purchase or any part thereof at any time, the Voucher redeemed shall be voided. If the SL Member returns his purchase or any part thereof after having attended the concert, the SL Member shall be required to reimburse MBS for the retail cost of each pair of tickets amounting to S$258;

           vi.            Vouchers are non-transferrable, non-exchangeable, non-cashable and available in limited quantities. Vouchers may not be sold or used for any commercial purpose, including but not limited to any use for which the customer would be entitled to collect fees or receive any remuneration;

           vii.            Voucher/Concert Tickets are valid for the period of concert date upon redemption and will not be replaced upon expiry; and

           viii.            Other Terms and conditions of the Sands LifeStyle membership programme and use of the Voucher/Concert Tickets shall apply.

By participating in this Promotion, you agree to MBS or any of its related companies (collectively, the “Company”), the Company’s agents and third party service providers and governmental and regulatory authorities (whether located in Singapore or elsewhere) (collectively, the “Parties”) to collect, use, store, disclose to the Parties, and/or broadcast via any corporate and public media platforms in any jurisdiction (“Use”) your personal data as collected by MBS from time to time (the “Data”) for the purposes of:

i. processing and administering matters relating to this Promotion, customer service matters (e.g. contacting you for surveys, conducting data profiling and data analytics to better understand your preferences to improve MBS’ services, etc.), or any purposes as set out in the prevailing MBS’ privacy policy at http://www.marinabaysands.com/policy.html, and the Company’s legal, operational and business needs;

ii. complying with the Company’s internal policies, any applicable law/regulation and request/direction of any applicable authorities of any relevant jurisdiction that is binding on the Company; and

iii. marketing and advertising the Company’s business within and outside of Singapore. For this purpose, you grant MBS a licence to Use your personal data, including your images and likeness, and waive all claims for payment for such Use.

You may withdraw their consent to the above processing or access or correct their personal data by following the instructions as set out in https://www.marinabaysands.com/data-protection-office.html.  Please note that MBS may be unable to administer the Promotion without your consent to the above.

a) MBS will not be responsible for (i) electronic transmission errors or delays resulting in your inability to participate or other loss, (ii) theft or destruction of or unauthorised access to or unauthorised alterations of materials, or technical, hardware, software failures of any kind, (iii) lost or unavailable connections, or delayed computer transmissions, whether caused by MBS, users, or by any of the equipment or programming associated with or utilised in this Promotion or by any technical or human error which may occur in the processing of submissions which may limit, restrict, or prevent your ability to participate in this Promotion, or (iv) any loss of opportunity to participate in this Promotion for any reason whatsoever.

b) MBS shall not be held liable for (i) any delay in performing or partial or total failure to perform any of its obligations to any Qualifying Participant under the Rules if such delay or failure is caused by circumstances beyond the reasonable control of MBS, or (ii) its affiliates, authorised dealers/distributors, agents, including without limitation delays, changes, disruptions, cancellations, diversions or substitutions howsoever caused including without limitation as a result of war, terrorist action or threatened terrorist action, strikes, hostilities, civil commotions, accidents, fire, flood or natural catastrophes. MBS shall not be obliged to give any reason or respond to any correspondence with any persons on any matter concerning this Promotion.

c) To the maximum extent permitted by law, you agree to release MBS and its affiliates, advertising and promotion agencies, representatives, agents, successors, assigns, employees, officers, and directors from all liabilities, from: (i) your participation in the Promotion, and/or (ii) your acceptance, possession, use, or misuse of any rewards or any portion thereof.

d) You agree to indemnify MBS against any losses, claims, demands, liabilities, costs and expenses for personal injury or death, loss, damage to property, breach of any obligations, warranty or representation, intellectual property infringement claims, fines and penalties, which may be imposed on or which MBS may suffer or incur or which may be made, instituted or asserted against MBS arising out of or by reason of negligent acts, omissions, fraud, wilful misconduct, or a breach of obligations, covenants, representations or warranties by you in connection with this Promotion.

a) MBS reserves all rights in relation to this Promotion, including but not limited to:

i. the right to revise, alter or delete any terms and conditions in the Rules at any time without prior notice; and

ii. the right to postpone, temporarily halt, or terminate this Promotion, or adjust the structure, type and distribution of this Promotion including rewards, at its sole and absolute discretion.

b) MBS has the right to final interpretation of the Rules.

c) The Chinese version of the Rules is only provided for reference. In the event of conflict between the Chinese and English version of the Rules, the English version shall prevail.